Xero wins IDC 2024 SaaS CSAT Award for Finance

LAST UPDATED: Jan 14, 2025

We’re thrilled to share some exciting news! Xero has just been awarded the IDC 2024 SaaS CSAT Award for Finance. Xero placed in the highest scoring group for vendors serving the financial application market. 

International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. The CSAT Awards are IDC’s annual customer satisfaction awards, which recognise leading software-as-a-service (SaaS) vendors in each application market who receive the highest customer satisfaction scores based on IDC’s SaaS Path Survey. IDC surveyed 2900 organizations across all geographic regions and company sizes, where customers are asked to rate their vendor on more than 30 different customer satisfaction metrics.

How Xero helps you shine

We believe this award is a testament to our commitment to helping our small business customers and our  accounting and bookkeeping partners succeed. You’re the ones who inspire us to innovate and push the boundaries of what’s possible with our product and customer experience. We’re constantly striving to make Xero the best it can be, so you can work on your business and focus on what you love. 

Thank you for being a part of the Xero community! We couldn’t have achieved this without you.