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What does wellbeing have to do with business success?


Feb 6, 2020

Whether it’s building the resilience to cope and thrive through difficult times, knowing how to energise and recharge to bring about your best self, or knowing how to bring out the best in others – wellbeing is a fundamental success driver in today’s global economy.

Perhaps somewhat unsurprisingly, a recent study revealed that 75% of accountants want more wellbeing support at work. While another study found that 39% of small business owners recognise that their health is negatively impacted by running their business. 

I know wellbeing is important in business, so where do I start?

At Xero, we’ve prioritised building a positive workplace with our people and broader community through our EBITDA wellbeing model. EBITDA, in the wellbeing sense, focuses on Engagement, Belonging, Innovation, Trust, Dream, and Accomplishment. As Chief Customer Officer, Rachael Powell explains, ‘Each of the letters focus on the six key components I believe are fundamental in today’s volatile business world if we want to create a positive workplace where people thrive and can do the best work of their lives.’ 

How can I boost my knowledge and put what I’ve learned into action?

As part of Xero’s Inside Out philosophy, we’re excited to have combined the best of what works at Xero with the latest wellbeing research into an online course now available to all our customers. It’s designed to help you understand, evaluate, improve and sustain your wellbeing levels with practical activities, tools, and follow-up resources supporting your journey throughout.

Facilitated by yours truly, the program covers:

Course one: Understand and evaluate wellbeing

  • An interview with Rachael Powell, who shares Xero’s wellbeing story and unpacks our EBITDA model
  • What wellbeing is and isn’t
  • Cultivating a growth mindset
  • Evaluating your own wellbeing levels

Course two: Improve your wellbeing to thrive

  • Harnessing positive emotions
  • Thriving through your strengths
  • Being resilient through adversity
  • Building your very own wellbeing plan

We can’t wait to hear how you go applying these learnings to increase both your personal and business growth. We also encourage you to share the results with your broader Xero community.

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