Batchbook – the social CRM

If you are in business, you will know CRM is important, but you also know that those customer details can be in a lot of different places: emails, mailing lists, spreadsheets and of course Xero. Bringing it all together, helping you focus on your most important customers and advanced features like custom fields and tasks is what Batchbook is all about.

Who is it for?
If communicating with your customers is something you need to do in your business, and a megaphone is not the most effective way to do so, then Batchbook might be the solution. It is all about building better relationships with your customers, and everyone wants to do that.

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Informly – Simple stats from your favorite cloud services

Informly combines data from your favorite cloud apps into one dashboard that you can view on a web browser, mobile website or iPhone app. If you are after a quick overview of how you are doing in Xero, Google Analytics, Mailchimp, Pingdom, Paypal and a whole bunch of others, then you can see it all in one place at Informly.

Who is it for?
If you are using more than one of the services Informly supports and you find yourself logging into each of these sites during the day, or perhaps getting distracted and doing the bank reconciliation in Xero (Obsessive Compulsive Reconciliation) when all you really needed was a quick update on how revenue is tracking, Informly might be a good option.

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Harvest – less time tracking and more time doing

The Harvest team have taken the pain out of tracking time so you can concentrate on the important things. With Harvest, you can track your time from the web, from your smartphone or even from another app. Time tracking is just the tip of the Harvest iceberg though. It also has reports to help you keep projects on time and budget and invoicing that lets you invoice and receive payments online — along with expense tracking.

Who is it for?
Any business that needs to track time could find Harvest useful. It’s popular with creatives, freelancers and small business.

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Solve360 – CRM that doesn’t suck

Solve360 from Norada is more than just a traditional CRM – it works both as a contact management or CRM tool, and also as a project management application. It is organised around three key things:

1. Contacts – the people you work with such as leads, prospects, clients and suppliers
2. Project blogs – not blogs in the traditional sense, they are a place to organise important transactions, projects or anything else you might be working on that requires organizing.
3. The activities window pulls together milestones, tasks and events that are happening across contacts and projects – so everyone knows what is going on and what they need to do.

Who is it for?
If your business sells or provides services, then Solve360 may be worth checking out.

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ServiceM8 – smart job management

ServiceM8 is software that lets you manage your service business, ideal for jobs in the field. The ServiceM8 dispatch board is your mission control to keep jobs on track from booking to invoicing – locate staff in real-time, instantly dispatch urgent jobs and communicate with clients and staff without resorting to phone calls.

ServiceM8 looks after all aspects of handling jobs from standard features such as bookings, , quotes, invoicing & payment right through to SMS & email messaging, file attachments, photos and customer signatures.

Who is it for?

If your business has staff in the field such as electricians, cable installers, locksmiths, cleaners, plumbers, builders, computer technicians, HVAC technicians, driving instructors or anything else like that, ServiceM8 and Xero could make your life easier.

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