Do you think you could go through the ones with a large number of comments and set the number of votes to the people who added +1 to the comments. My guess is most people won’t go back and vote and there are a few with > 20 votes.

https://community.xero.com/business/discussion/65521/ hint, hint

PS: I’m pretty sure the above is ‘being worked on’ since this blog post http://blog.xero.com/2012/10/online-invoicing-update/ says:

“As previously mentioned, we are also going to add flexible email templates to give you full control over presentation.”

and this – https://community.xero.com/business/discussion/52251/

Awesome!! Now to decide…

I can’t help but feel this is a superfluous distraction – for years now people have been clearly indicating a handful fo features that Xero is conspicuously missing – quotes, remittances, email templates/signatures etc. There are discussions going back two or three years about these features in which Xero promises they’re being looked at. Sorry to be a cynic, but seeing the status change from “Planning” to “Started” doesn’t give me much hope.

Please please … back arrow

how do we vote for individual requests within a multi-request thread? It seems you can only vote for the thread as a whole but some people have requested multiple features within a single thread.

I can’t help but think this is more of a PR exercise than an actual mechanism to gather user feedback for development priorities. What is the point when you don’t disclose any release schedules or the priorities you have placed on any of these requests. Then questionable new features are sprung on users with no warning.

Issues like changing who the emails are sent from have been outstanding for more than a year and this is just listed as “In Planning”. I realise that this issue is more complicated than simply changing an email address but more than a year and no end in sight is pretty poor. So does that mean it is 1 month away, 6 months, 6 years….. might as well not be there at all as far as I am concerned because it tells me nothing.

I think you are missing the point. You can call the status whatever you like but it really makes no difference because regardless of the status, we as customers still have no idea when or if something will ever be addressed. It may be on the runway but how long until it gets clearance from the tower for takeoff?

You seem to imply that by not setting any targets then you can’t disappoint anyone but ultimately that just leads to one big disappointment when people realise they have no idea when or if something will ever be addressed.

For example, for the sending email address issue which dates back to well over a year old, one of your guys posted this comment about 5 months ago “Work has started on addressing this but there’s no firm date as to when it will be completes at this stage, sorry.”

So 5 months ago you had started working on it, and now the latest comment from only a couple of weeks ago was “..we know you’re still waiting for this and we’re getting to it”. which sounds like you have thought about it but nothing more. So if I am an existing customer, or a potential customer, I read that and immediately think they have no intention of fixing that anytime soon. Is that the message you are trying to send? If so then just say that instead of providing false hope.

It probably sounds like I am giving you guys a hard time but that is not my intention because I believe it is mostly a great product. I am just trying to point out that I believe you really need to provide some more transparency on target dates.

When do votes refresh?
when this was first introduced I rationed 2 votes right away, then I wanted to wait (because you don’t know what good ideas might come up later) but today I had 5 votes again. SO now I want to maximize my vote usage (because obviously you only refresh to 5, you don’t accumulate 5 upon each refresh)