Fantastic

I’ve just set up a few feeds for Commonwealth Bank of Australia credit cards. But it only seems to accept login credentials for “Netbank” which is the CBA’s personal internet banking platform.

I’ve got a few clients who use the CBA’s business banking platform “Commbiz” and I can’t seem to get a feed going for them. Commbiz uses entirely different login credentials to Netbank.

This is even more annoying because Commbiz doesn’t offer QIF/OFX downloads…. just CSV.

So Commbiz is the one for which I would REALLY love feeds!

Are automated bank feeds supported for personal accounts?

Just wondering if this includes any of the Irish/Northern Irish banks. Would be great to see Bank of Ireland, Ulster Bank, Northern Bank, First Trust etc being included.

Can’t get the Barclays Business feed to work (in UK) – it is asking for PIN and memorable word. I asked Barclays what my PIN and memorable word are – and they have no idea what I am talking about…

For Lloyds TSB (Business), we have to use a card and a machine every time we log in. How does this work? We do not have memorable information for that account.

Thanks

I tried setting up the feed for Barclays, but it didn’t complete, Barclays are telling me they don’t support this when I phoned them this morning! – anyone else having trouble with this?

Hi Guys

Just checked LLoyds TSB Business, it’s asking for Memorable information? this is now not supported by Lloyds TSB Business banking logins but is for personal.

Unable to activate Bank feeds

Steve

Hmmm I’ve tried with Barclays and although it authenticates fine, there’s only feeds from my personal accounts, not the business ones. Ah well…

Well done, Xero! We took a leap of faith using Xero last year with only a promise of more US bank feeds — and now you’ve delivered!

Thank you!

Well done Xero, you sure know how to keep our clients happy by ticking all the boxes

Does Xero support bank feeds for Vanguard Bank at Vanguard (dot) com? NOTE: We have more then one bank in the US that goes by the name “Vanguard”. I’m looking for the one at anguard (dot) com… Thank you.

I still can’t get our Lloyds TSB Business feeds working. What is memorable information?
I have a Business Authentication Card and reader.

CIBC in Canada, please.

Can Xero download from PNC Virtual Wallet – USA

Can’t i get CBA Australia bank accounts to connect … credit cards were fine .. any ideas
or do i have to fill in forms and send away?

@Andrew Even when I leave the “card number” and “memorable data” fields blank I can’t get the feeds to work for Lloyds.

I spoke to Lloyds and they ackowledged some issues with being able to export data. I’ve checked this morning again and the same issue is still present. Not sure if it’s connected but you never know!

There does seem to be some ambiguity though over what information LLoyds require. For example the card number is used as part of my login to LTSB Business Banking but like most people memorable information isn’t. I think memorable information is related more to personal internet banking.

Hopefully things will get resolved soon

Will the feeds work for Ulster Bank business banking? And also the Natwest business credit card?

Same here – cannot setup Lloyds TSB Business Banking (we use MFA – wish we didn’t have to of course, real ball ache of a system). Xero is on the case (Lynda) and chasing Yodlee to sort.

Oops, I should add – Bendigo personal and business banking are accessed the same way, there is no alternate option that I am aware of.

Don’t worry figured it out “Barclays (UK) – Business”

@Andrew – submitted a ticket this morning, issue resolved by 2pm. Hurrah! My Bendigo Bank feeds are now working. Thought I’d post here to update the other Bendigo users

We’ve had problems with the Natwest Bankline Feeds since the 26th May. Thus far XERO have failed to advise us on the problem, citing the issue as YODLEE

I hoped after returning from working away and reading of an XERO update we would have progressed, alas it seems not.

@james, keep getting the same issue as you

Can I be honest? I think Xero could be a bit more proactive in actually updating regarding the Lloyds issue. I also think someone mentioned above that Natwest hasn’t been working since May 26th! I’d hate to think that Xero are being selective in what they answer.

I’ve been trying this again today and have some feedback i’d like to share. Things obviously are changing as the secure screen for logon details now seems to ask for the correct information. On Firefox and Chrome it accepts the information and goes to the second stage of requesting the passcode which you get from the card reader. However, it just continually asks for a passcode until you get to 4 attempts and it then cancels the authentication.

On IE it doesn’t even get to asking for the passcode and just hangs on the first authentication. I’m wondering if there is a browser issue that’s maybe causing part of the problem?

As I say it’s more frustration that anything with me I appreciate Xero are doing their best and they are dependent on the third party Yoodlee but I think at least some sort of update every 24 hours or something would go some way to appeasing most people.

Hi Andrew,

I do continue to keep in touch with Xero support and am feeding back information. I’ve also noticed tonight that the url after entering the passcode contains a double slash in it. I’m not talking about the // after http, it’s actually further along the url. I’m no expert but i’ve never seen that before so not sure if it’s an issue.

Also from my comments you seem to have looked over the part about Natwest which is further up in the comments. Admittedly it’s not my issue but it would be good to see someone respond on this from Xero in these comments.

Any news on Barclays?

@Nick That’s what gets me too. We know this is Yodlee’s fault but this is at least the second time that Xero has announced support for Lloyds Business when in fact they hadn’t tested it at all. Similarly my usage of PayPal is quite advanced and so those feeds are broken for me as well and when I was told they’d been fixed they were in fact made even worse. Surely Xero can invite some customers to test updates instead of these repeatedly embarrassing releases that don’t work?

@Nick I agree with you. I have been manually importing Lloyds TSB transactions into Xero for 16 months and got excited when the Xero made the announced for the 2nd time Live feeds are available for Business accounts. Lets hope it works for the 3rd time.

I have to say I’m becoming increasingly frustrated by the whole Lloydstsb bank feed situation. The four times I’ve raised this with Xero support I’ve effectively got a stock answer of Yoodlee being aware of it and making it a high priority to resolve. This has now been dragging on for several weeks.

I actually went to the extent of contacting Lloyds to see if I could attack this from another angle. Three calls of over an hour in length and no one on the phone knew anything about bank feeds or even Xero! All they would tell me was that Lloyds were making a lot of changes at present to their online systems.

I agree with Nick the response from Xero needs to be far more than what they are currently offering. What exactly is the issue and what steps are being taken to get these feeds working? What if anything has been done so far? Is anyone able to use Lloyds that has a card reader? It seems to have been suggested above that some people could use it. Transparency is key here and without you just leave people with a sour taste in their mouth. Xero is a great product but things like this just won’t help it become mainstream.

As with other users I’ve been excited about the Lloyds TSB feed. Like others, I’ve swapped endless emails with the (excellent) Xero support team. But for now, sadly, I have decided to give up.

The feed sets up successfully now, but it’s painfully slow. I guess this is a Yodlee problem. I actually LIKE the fact you need to use your card reader each time, because it gives me an added sense of security, but it takes too long to fire up.

The main problem is that Xero doesn’t seem to be able to work out which records to import properly, so you have missing records or double-counted ones. I am not sure if this is a ‘scraping’ issue or a ‘Xero’ issue, but it needs sorting out. I think it happens when you import midway through a day. Then it thinks it’s done the 26th September and the next import starts on the 27th.

Another problem is that I have one debit card and login credentials for the account, and my book-keeper has another.. we both need to be able to update Xero (she works part-time), something we hadn’t really thought about until the feed started “working”.

Finally, the reconciler doesn’t seem to be able to use the matching rules that I was using with the QIF imports, so we would have to re-do these (I think the field it uses for matching is different with an import versus a QIF upload).

So for now, we’re going to stick with QIF – and don’t forget, if you are using QIF imports from Lloyds, they miss the last ^ (carat) symbol for the last record so you’ll have to add it with a text editor.

I am also having issues with Ulster Bank feed.
Have Yodlee confirmed they can feed from the RBS system (which is what UB use)? Is there a setting in the UB business account controls that needs to be enabled to allow Yodlee access my account?
Would really like to see this feature work.

My Barclays UK Business has stopped working since 8 December.
I cannot log in any longer, using my (up to now) tried & tested method:
1. Log in to Xero
2. Open a second browser tab with Xero too
3. In the first window, click on refresh bank feed
4. Wait for first authentication screen: last five digits of bank card + PIN Sentry code (using card reader I have)
5. Go to second browser window, click on Envelope icon (messages) and see message asking me to authenticate further. Click on link.
6. Return to First window. All done, feed updates.

For some reason, this no longer works… Is it Xero, Barclays or Yodlee?

Hello there,
been using xero for three months now hoping for bank feeds for bank of scot business internet banking which keeps showing beta.
Spoken to bank only they don’t even no about bank feeds, is it a case of changing banks or will this soon be available.
Thanks in advance.

Barclays Business UK feeds also not working for me. Barclays Business Credit Card has never worked even though Xero claims ‘feeds are avaialalble’. Here’s a quote from their support “Although the option for the ‘Barclaycard (UK) – Business’ feed does appear in Xero, this integration is still being developed”. That means saying ‘feed is available’ is false advertising.

I bank with Barclays so you don’t have to. Do not get a Barclays bank account. They will only give you 60 transactions or 6 weeks (which ever you reach first!) of statement data to export. This is just pathetic. Outrageous in fact. I am aware for example that Natwest gives 7 years of statement data to download in any format you want. Amazing.

Thx for a great roadshow session in Canberra Yesterday, came away with some great ideas.

Sadly I am now back in the office and the first action as failed…..

Commonwealth Bank Credit Card through Commbiz doesn’t work and this sadly takes me back to my worry that Xero is for small business rather than medium to large.

This topic was started on 18th August 2011 and the first response was Commbizz…..

Does it work? Have I missed the ‘how to’? Or are we out on the fringe of business society?

I’m hoping someone can help me. My bank (Barclays) told me not to disclose my login details to any company or I will not be protected in the event of fraud. Do Xero/Yodlee have exemption from this? I read the following article which seemed to suggest otherwise:

http://www.quickfile.co.uk/blog/Yodlee_Bank_Feed_Automation.aspx

Mike, this doesn’t make sense! I have just attempted to activate my bank feed (Barclays) on Xero and it requires my membership number, surname, the last 5 digits of my debit card and the pin sentry authentication code. Everything you need to gain access to my bank account! I am effectively handing this over to Xero/Yodlee and they will store this on a database. What happens if this database is hacked and some body empties my bank account? I’m pretty certain my bank will not cover me!? Looking at your T’s and C’s I don’t think Xero will cover me either?

You say that Xero only has read only access however I must trust you on this point given that you have all the credentials you need to log straight into my Barclays account.

What has happened to the Santander feeds?

Credit Card feeds from Natwest business cards seem to only take in the information for one card but duplicate it.

How do I get the feed for other cards on the same account?

RBS have changed their online banking login address to rbs.co.uk/santander as part of their purchase by Santandar. This seems to have affected the Bank Feeds, can someone please advise Yodlee and ask them to update the Bank Feed process.

Thanks

hi all, i d like to know if yodlee currently support a bank in france called “credit du nord”, it seems to appear in the edit bank account details menu, but then it falls to connect; any idea ?

Many tks !!

Any chance of Bankinter in Spain? Bankia (yes, THAT bank) would be good too.

Simon

guys, any banks in Asia supported? SINGAPORE is a banking center and has very homogenous banking system… adding one would mean adding them all pretty much. No other web accounting system offers Asia or Singapore bank reconciliation… this is your chance to be first

@Georg: I absolutely agree! there is a lot of potential in the singapore market
@Mat: thanks for letting us know about the beta support…hopefully there will be enough interest soon… fingers crossed!

Any updates on Santander in the UK? Feeds are not working for any of my clients

Do you, by any chance, have a list of these banks that you support? It would really help.

Please can I reiterate:

“Please ask Yoodl to support the major Swedish banks

http://www.seb.se
http://www.handelsbanken.se
http://www.nordea.se“

Hi all new this whole experience as a small business owner been setting up xero and been impressed however now im not able to integrate my lloyds tsb business bank feeds which defeats the whole object of using this software? Can someone PLEASE help???

Hi, I have a client who uses Lloyds Cardet ( merchant services) is it possible to get a feed to this ?

Why is the Barclays Business bank feed so slooooooow? Every day it takes 5 minutes or more to connect and do its stuff (if it doesn’t time-out before then!) I can connect to my online banking on the Barclays website in seconds, so why does the feed take so long?