Comments on: First UK bank feeds live

By: Carl Farrington

Carl Farrington — Wed, 30 Jun 2010 00:40:26 +0000

I’ve just applied for a HSBC Business Direct account. I’ve been with RBS for 7 years now, but it’s probably about time I gave Xero another try and besides I’ve never been happy about RBS’ refusal to give me a business debit card for my Ltd company.

By: Rod Drury

Rod Drury — Fri, 12 Mar 2010 23:50:16 +0000

Hi Will, it’s your bank you need to talk to. Helps us if they hear this from their customers. We are working with Barclays but they have a few things to do their end. We also hvae feeds from Yodlee coming mid year: http://blog.xero.com/2010/01/xero-and-yodlee/

By: Will Fealey

Will Fealey — Fri, 12 Mar 2010 18:36:36 +0000

When will we see new banks added to the list? I want to use Xero but Barclays isn’t available and therefore I may leave Xero all together!! Come on Guys and Girls!

By: Chris

Chris — Wed, 16 Sep 2009 08:25:21 +0000

Agree on LloydsTSB problems

By: Anne

Anne — Tue, 15 Sep 2009 20:57:05 +0000

What happens if the server is unavailable?

By: Adam

Adam — Tue, 15 Sep 2009 09:47:08 +0000

From my dealings with UK banks I’m not surprised to hear that they lack the technological knowhow and resources required to provide something as simple as a feed.

It’s a bit passé for a Kiwi to talk about how awesome our banking system is compared to the rest of the world, but the UK banking system really is archaic.

Others certainly have tried and failed. Mint.com, for instance, still had to use their own Firefox extension to upload my HSBC feeds.

Somebody with the financial resources really could own the entire sector if they took some time to implement a user-centric bank.

By: Adrian Pearson

Adrian Pearson — Tue, 15 Sep 2009 08:27:15 +0000

Paul – I totally agree. We bank with Lloyds TSB here in the UK and at peak times they disable most of the options for downloads, just leaving the basics operational. The reason? – because their server can’t cope (their pown admission). Now, if they gave us a live feed, we wouldn’t need to trouble their server too much would we?

By: Paul Farmer

Paul Farmer — Mon, 14 Sep 2009 23:53:30 +0000

re: Alastair Grigg’s comment on 1 June 2009: Don’t let the banks have things their own way on this one, Xero. There are significant benefits to their developing and providing this kind of feed, and not just the ostensible benefit to their customers. Thousands of small businesses log on to their online banking systems at the start of every business day to discover whether any new payments have been received into their bank accounts, since the banks seem unwilling or incapable of providing this information via email daily. This constitutes a massive peak load on their servers, authentication systems and networks, one which could be significantly reduced and properly managed by providing this kind of bank feed. They should be falling over themselves to put this facility in place free of charge. I’m sure their senior management aren’t up to speed on this.

By: Catherine Walker

Catherine Walker — Sun, 23 Aug 2009 20:42:14 +0000

Hi Nathan, we hope to get other providers in the UK on board for automatic bank feeds. In the meantime as long as you can download your transactions in the format OFX, QIF or CSV you can import manually into Xero.

By: Nathan Pitman

Nathan Pitman — Sun, 23 Aug 2009 06:39:37 +0000

Any chance we might see Abbey/Santander provide integration with Xero?

By: » New UK MD

» New UK MD — Tue, 07 Jul 2009 05:59:27 +0000

[...] Get UK bank feeds – done [...]

By: Ian Morrison

Ian Morrison — Mon, 01 Jun 2009 15:41:26 +0000

I’ve been pestering our bank manager at Barclays about adding support for Xero. If others did the same I’m sure we’d see better support from our banks. It’s made me seriously consider opening an HSBC account…

By: Alastair Grigg

Alastair Grigg — Sun, 31 May 2009 23:18:28 +0000

While bank feeds are certainly very convenient for Xero customers, banks do not see them as an outright replacement for customer bank statements.

The HSBC e-banking system being used to enable the bank feeds into Xero has a monthly transaction fee for each account included on the service. Unfortunately we are unable to absorb this fee under our pricing model and so have to pass it on at cost to the customers using the service.

The feedback has been very positive from HSBC customers who are looking forward to the convenience of getting their bank statement data loaded automatically into Xero.

By: Darryl Collins

Darryl Collins — Sat, 30 May 2009 13:52:10 +0000

Great feature, but why is there a charge for it? If this is saving the bank the cost of issuing paper statements surely it should be free (or at least cheaper than £30 per year…

By: PB

PB — Wed, 27 May 2009 05:49:48 +0000

Nice one! Its really great to see some of the ‘old world’ companies finally opening up to new concepts like these.

By: Lucy Hempseed

Lucy Hempseed — Wed, 27 May 2009 01:59:07 +0000

@GT – these are customer comments from current bank feed users in NZ and Australia. You’ll have to wait a bit until we get some UK ones (only live yesterday).

By: Alastair Grigg

Alastair Grigg — Wed, 27 May 2009 01:15:17 +0000

Hi Mark,

Yes. We are in active discussions with banks and other providers in both the UK and the US.

Thanks,

Alastair

By: GT

GT — Tue, 26 May 2009 20:29:50 +0000

GST in the UK ?

By: Stuart Duncan

Stuart Duncan — Tue, 26 May 2009 19:30:29 +0000

Please, please, please get the Clydesdale Bank to follow suit!

By: Mark

Mark — Tue, 26 May 2009 13:30:32 +0000

Great work guys. A real milestone I suspect. Do you think other UK banks will follow? Can this be replicated in the US do you think, with so many local and regional banks?

By: Kirk Jackson

Kirk Jackson — Mon, 25 May 2009 23:02:08 +0000

Hi Alex,

Yes, it will be possible for a UK HSBC bank account to feed into a GBP-currency bank account within the NZ version of Xero.

Cheers!

Kirk

By: alex

alex — Mon, 25 May 2009 22:53:56 +0000

when the foreign currency version becomes available, will i be able to have hsbc bank feed come into my nz accounts ?

By: Hank

Hank — Mon, 25 May 2009 22:27:03 +0000

This is great news. I never thought I’d see this innovation reach the UK so quickly. Kudos to HSBC for making this happen. I certainly will be making use of this.

By: Phil Gale

Phil Gale — Mon, 25 May 2009 22:16:19 +0000

Nice one! Its really great to see some of the ‘old world’ companies finally opening up to new concepts like these.