We get a lot of standing orders and Xero is really a difficult system if you do. You can’t change the default display of debtors to alphabetical. You can’t change the default to 100 a page. To receipt a bank payment, you have to find it in debtors (ie reformat every time), click it, it then defaults to today for payment, then allocate the bank account form your bank list (can’t set a default there), click paid, go up and reopen the invoice, click email, paste in the thanks for paying message and press send. You then start the whole process from scratch again. It is massively time consuming.

This should be a one-click operation and defaults should be user-definable. I have asked over and over again, to no avail. I believe Liquid does all these things, and because I am now wasting 6 hours a month on this charade – fighting with the unnecessarily laborious sales ledger system, that’s what I am looking at now.

I have even offered to pay for this to be developed, but they just don’t want to know.They do do some things (liek the changed payment screen) where you think ‘big deal’, but make the user’s life easier?????