14 comments
Liz McCracken
Graeme Falconer
I agree very difficult to read, and I am sorry but I find the NZ accent very hard to interpret at times, the very short vowels particularly.
Jay
same here, make the video like the others. This is much to difficult to read and follow.
Sonet Venter
Agree with the other three. Great presentation, but would be good if Xero could improve on the quality of the video. Graeme’s comment about the Kiwi accent is also a valid one – it can be challenging 
Dan
Please put captions on all videos. I can direct you to a company that can help in that regard if you wish.
Theresa Riley
LOVE that kiwi accent!!! Sorry to see the GST is 15% though!
Melissa
Ctrl + wheel on your mouse will zoom the screen in so you can watch it as it is without it being blurry.
Sue Pak
Thanks for your comments. We are producing some training videos with better resolution and quality which will address those issues. We also agree – local voice/accent is always better.
wiki
Very Disturbing voice. Cant hear it properly
John
Kiwi accenty is fine. What a relief that it isn’t American!
Sue, you can narrate every video for Xero! It’s perfectly fine and professional.
Jo King
I find the video content to be well presented and I don’t mind the voice. I actually like it. When a presenter knows the product as well as Sue does, I can listen to any accent.
I quite liked Sue’s voice – it was very comfortable and casual – very easy to listen to.
Novita
You get used to any accent after awhile (lucky it’s not scottish … i can never get used to it). It seems that “File Now” button is only in NZ version, I dont see it on mine (AU). Other than that … thanks Sue!!!
Good demonstration, but very hard to read. The small screen was too small & the full screen blury.
Cheers.